About Us

Welcome to PlayOra – where imagination meets play! We're more than just an online store; we’re a family-focused brand committed to bringing joy, creativity, and quality into every child’s play space.

Who We Are

PlayOra is a brand operated by Revexa Ventures, LLC, a Limited Liability Company registered in Albuquerque, New Mexico, United States. Our company is proud to be a U.S.-based business focused solely on serving customers within the United States.

Legal Business Name: Revexa Ventures, LLC
Doing Business As (DBA): PlayOra
Business Address:
1209 Mountain Road Pl Ne, Ste R, Albuquerque, NM 87110, United States
Support Email: support@playora.us
Phone Number: +1 (205) 642-4578
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (GMT-6, Central Time - United States)

How We Operate

At PlayOra, we believe in clear communication, quality products, and reliable customer service. Our entire operation is designed with the customer in mind—from browsing to purchase, fulfillment, and support.

We source high-quality children’s play products from trusted third-party manufacturers and suppliers and offer them to our U.S. customers through our online platform. Our commitment to transparency means we clearly state product features, shipping timelines, and return policies—ensuring our customers always know what to expect.

Our Business Model

PlayOra operates as a retail business, not a manufacturer. This means:

  • We do not manufacture the products listed on our website.
  • All products are sourced from reputable third-party manufacturers and distributors.
  • Our role is to make it easier for you to discover and purchase playful, creative, and safe children’s products through a seamless online shopping experience.

We are fully transparent about our role in the transaction, ensuring that our customers are informed and confident when shopping with us.

Where We Operate

Currently, PlayOra only ships within the United States. We do not offer international shipping, and we do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding services. Our policies and shipping capabilities are aligned with our mission to provide reliable and fast delivery to U.S. households.

Customer Support & Accessibility

We believe in prompt, courteous, and helpful support for every customer. You can reach us using any of the following channels:

  • Email: support@playora.us
  • Phone: +1 (205) 642-4578
  • Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (Central Time, GMT-6)

We aim to respond to all inquiries within 24 business hours and take pride in ensuring a smooth customer experience from start to finish.

Commitment to Transparency

We follow fair business practices and are fully committed to complying with consumer protection laws in the United States. You’ll find all relevant policy pages on our website, including:

We encourage you to read through these policies, which are designed to protect you as our valued customer.

A Note on Product Ownership

While we stand behind the quality of every product we offer, PlayOra does not manufacture any of the items sold on our website. All product information is provided based on the details shared by our suppliers and manufacturers.

Thank You for Choosing PlayOra

We are honored to be a part of your child’s play journey and are grateful for the trust you place in us. At PlayOra, we strive to bring you products that inspire creativity, support developmental play, and most importantly—make kids smile.

If you have any questions or suggestions, we’re just a message or call away.