At PlayOra, we believe in full transparency and trust when it comes to how we bill and collect payments. This Billing Terms and Conditions policy explains how transactions are processed, what payment methods we accept, and how we secure your personal and financial information.

Accepted Payment Methods

We accept the following payment options for your convenience:

  • Credit Cards (Visa, MasterCard, American Express, Discover and Diners Club)
  • Debit Cards
  • PayPal
  • Direct Pay with PayPal (Checkout directly from product or cart page without landing on the final checkout page)

All payments must be made in U.S. Dollars (USD).

Payment Security & Encryption

We take the security of your financial information seriously.

  • Our website is protected by SSL (Secure Socket Layer) encryption, which ensures all data transmitted between your browser and our servers is fully encrypted.
  • Payment details are never stored on our servers. All transactions are securely processed through trusted third-party payment gateways (such as PayPal and our card payment processor).
  • We are committed to maintaining PCI DSS compliance, ensuring that our payment systems meet industry security standards.

Authorization & Order Confirmation

  • When you place an order on PlayOra.us, you authorize us to charge your chosen payment method for the total amount displayed at checkout.
  • You will receive an order confirmation email once the transaction is successfully processed.
  • If your payment is declined or flagged for review by the payment processor, your order may be delayed or canceled. We will contact you promptly if this occurs.

Billing Descriptors

Purchases made on our website may appear on your billing statement as:

REVEXA VENTURES LLC / PLAYORA

If you see an unfamiliar charge, please contact us immediately to verify the transaction.

State and regional sales taxes

All product prices include applicable state and local sales taxes; no additional sales tax will be added at checkout, in compliance with U.S. state tax regulations.

Fraud Prevention

We reserve the right to:

  • Refuse or cancel any order that appears suspicious or fraudulent.
  • Request additional verification or identification before processing high-value transactions.

This is in place to protect both our customers and our business from fraudulent activity.

Refunds and Disputes

For information on refunds, returns, and chargeback resolution, please refer to our Return, Refund and Exchange Policy. If you believe you have been charged in error, please contact us at:

Email: support@playora.us
Phone: +1 (205) 642-4578
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (GMT-6, Central Time – United States)

Unauthorized Use

Customers are responsible for ensuring their payment details are accurate and up to date. Any unauthorized use of a credit/debit card or PayPal account will be reported to the relevant financial institution and, if necessary, law enforcement.

Questions?

If you have any concerns or questions regarding billing, please don’t hesitate to reach out. We’re here to help.